Home / Malaysia Insurance Law / Insurance Law Complain about The Life Insurance Agent

Complain about The Life Insurance Agent (modified 0 times) Allson I bought a retirement policy from a insurance agent 2 year ago. I am not happy with her service. Her poor attidude cuase my policy lapse. She refused come to service me for the renewal, instead she request my me to send my credit no and 3 digit to her over SMS ! I Log a report to the insurance company,they said I can only change the agent or surrender the policy. I am very upset. I request them to take discipline action againt the agent, they refused. Can I seek for lawyer to take further action. Thanks. 18 Apr, 2008 15:09:00

RE:Complain about The Life Insurance Agent (modified 0 times) sorjas Hi, I thing unable to take legal action againt the agent. Er 04 May, 2008 14:15:00

RE:Complain about The Life Insurance Agent (modified 0 times) LOKE Actually you don't have to surrender your policy if the product you bought still fulfils your need because you have been paying premiums of thousands of ringgit in two years... What you need to do is to get a new agent with better service. If you are a AIA policyholders, I may help you to settle your problem free of charge... If you need my help, just call 012-5955960 (MR LOKE)... 06 May, 2008 01:33:42

RE:Complain about The Life Insurance Agent (modified 0 times) simplemind Dear Friend, Actually insurance agent nowadays are best advise not to collect premium from policyholder as money complicated things more as robbery, misplacement etc are common which agent cannot afford to compensate you. Our company has devise many ways to pays premium such as Maybank Autodebit, FPX (no fee standing instruction) from various banking industry, Credit Card Standing Instruction, Payment Kiosk at the brach office, Mailing Payment Direct, Bank Direct Payment which are safe and convenient to both the policyholder and insurance company. Actually from my preception on what you have written , you want to see the agent for more advised or you feel that you're neglected by paying something without through knowledge what have you actually bought in the first place cause many buy from friend caused they think friend are a reliable source regarding financial matter. You can even log on to company wesite to make payment and access your policy details such as changing your nominee, request for changes, download forms, print your premium stetement lke what bankindg is offering now. I hope this will ease your worry as insurance industry are highly regulated nowday compare to last decade. Sincerely,SP AGENCY-0162348808 10 May, 2008 12:45:03

RE:Complain about The Life Insurance Agent (modified 0 times) InsWarrior I totally agreed what simplemind said. Do not pay any premium thru agent. It is very risky. Nowadays insurance industry is highly regulated. All the insurance products is created in fair and rightful way. Do not have any cheated factor. Only some of the insurance agents do not perform a professional standard to the level. Even some using unlawful and unfaithful way to cheat customers and doing business. Although the industry is highly regulated but most of the insurance company do protect their unqualified agents (specially those agents that bring large business) and hide all the complaint or misleading cases. All this action is due to the company wanted to protect their goodwill and business. As long any agents able to bring business to the company regardless in which way, they will protect them. Is this right in business world?? I feel this is unfair to customers and is a shame in insurance industry. 24 Apr, 2011 18:10:42

Disclaimer - Please Read Carefully

These Bulletin Board pages are intended as a public service primarily to allow non-lawyers and lawyers to share experiences and opinions with other non-lawyers and lawyers. They are NOT intended to be a source of advertising, solicitation, legal advice, self-promotion or disparagement. Lawyerment assumes absolutely no responsibility for postings or their content. Visitors may post questions, comments and replies without prior review by Lawyerment, but we reserve the right to delete any postings (in whole or in part) for any reason at any time.
However, the fact that a posting remains on site NEVER means that it has been approved or endorsed by Lawyerment. By making a posting you are agreeing that the material you post becomes the property of Lawyerment. Lawyerment is a unit of Magnificent Communication. Visitors should exercise great caution when reading this (or any other) Bulletin Board. Be aware that those who post messages may not be who they claim to be. Never to rely on any advice in legal matters except from an attorney you have retained to represent you and your interests. To locate and retain an attorney we suggest you visit our Lawyerment Lawyers' Directory.
Click here to visit Lawyerment.com for 1000's of answers to legal questions. Please read our Privacy Policy and Disclaimer & Conditions Of Use.
Copyright © 1999-2011 Lawyerment.com. All rights reserved