CAR TINTED COMPANY SPOILT MY CAR

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asked on Mar 29, 2012 at 16:39
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Dear All

Need your advice.

I'm driving a Suzuki Swift , i had sent my car to tinted last saturday dated 24 March 2012.
After tinted, while i'm driving out my car ou the shop. I think the tinted film water slipped under the dashboard and spoilt the Body Control Module.
So , it's caused my car alarm , speedmeter .. and anything related to electronic thing unable to function.

The shop owner agree to bear the repair cost and they will sent to Suzuki Swift Center on Monday 25 March 2012.

On Monday Evening , i went to the shop again by 6pm and found my car was still there and they never send it to repair yet.....
Then they promise to send to Suzuki Service Center by Tuesday 26 March 2012.

On Tuesday Evening, i called them to confirm that my car already sent to Suzuki service center and they confirm with me that now the car already in Suzuki Swift Center.

On Wednesday Morning, I called to Suzuki Service Center to ask for the condition but they said that the car wasn't sent to service at all .
Then i called to the shop again and they claimed they didn't send it to Suzuki Service Center and they sent it to normal shop.

They never call me to tell progress of my Car Condition at all, everytime i need to call them then they just find any reason to cover it back !!!

What should i d now
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2 Answers
answered on Apr 25, 2012 at 22:09
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Hi, what is the Comapany Name and Location?
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answered on Aug 25, 2012 at 15:09
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if you still want to pursue this matter, you have really 2 choices. you could either send them a legal letter claiming your dispute or you could use the services of a mediator to send them a not to invite them for a negotiation. mediation is a lot cheaper. you could try reaching a mediator in town on 03-22890775 . mediation is also much much faster.
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