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WHAT IS TRIBUNAL ?

Tribunal is a board established under the law to adjudicate in a certain matter such as claims by an individual.

In Malaysia, there is the Tribunal for consumer claims.

The Tribunal for consumer claims is established under Part XII of the Consumer Protection Act 1999.

It is an independent body and its primary function is to hear and determine claims lodged by consumers for losses suffered in respect of any goods or services acquired.

It provides a speedy manner for the settlement of dispute between consumers and suppliers or manufacturers.

Tribunal is much like court litigation, except it is less formal and much less expensive.

Your claim can be filed under the Tribunal for consumer claims if the amount in dispute or the value of the subject-matter of the claim does not exceed RM$10,000.00.

CAN I BE REPRESENTED BY AN ADVOCATE OR SOLICITOR ?

No.

No party in this proceedings can be represented by an advocate or solicitor.

Each party must conduct its own case at a hearing.

IS IT COMPLICATED TO TAKE A CASE TO TRIBUNAL ?

Tribunal procedure is a very simplified procedure.

Nevertheless, those who are unfamiliar with the process may find it a bit complicated.

This topic will provide you with a step-by-step guide to Tribunal proceedings.



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